New billing starts October 15, 2026 with Free, Plus, Pro and Enterprise plans

The new billing starts on October 15, 2026. It replaces the separate Free plan, Developer plan, and Jockey subscriptions with one set of plans: Free, Plus, Pro, and Enterprise. Each plan includes a Managed Intelligence allowance and a monthly Workload allowance. Managed Intelligence is the service that stores your assets and keeps them ready to use. It includes processing and updates to the latest models. A Workload is a task that you run on your assets. Examples are creating Jockey responses, analyzing, segmenting, and embedding.

New users start in the new billing. Existing users move in phases, and the date depends on your plan. Legacy billing applies to your plan until it moves.

Actions required

• Developer plan users without a paid Jockey subscription: Choose Plus or Pro before January 4, 2027. If you do not choose, you move to the Free plan on January 4, 2027.
• Jockey subscribers: No action is needed to move. Your plan moves to the matching plan, Plus or Pro. A monthly subscription moves on your first billing date in January 2027. An annual subscription moves at the end of its term.
• Free plan users: No action is needed to move. You move to the Free plan of the new billing on January 4, 2027.

After your plan moves, every plan has one more action if you have pre-migration assets. Assets that you uploaded before your plan moved are pre-migration assets. To add a pre-migration asset to an index with Marengo enabled, or to a knowledge store, enable storage accounting for the asset first. Storage accounting makes the asset count toward the Managed Intelligence allowance of your plan. If you do not enable it, these requests return a 409 error. See Enable storage accounting.

For more information, see the following pages:

• Migrate to the new billing: When your plan moves.
• Plans, allowances, and overage: How the new billing works.
• Rate limits: The rate limits of each billing system.